What Information We Collect
Personal Information:
- Name, email address, phone number
- National ID / Iqama / passport number (if required)
- Address, city
- Booking details (pickup, drop-off, dates, routes)
- Payment information
How We Use Your Information
We share your information with the intentions of:
- Bookings, requests, and payments of your bookings, requests and payments.
- Being in touch with you (feedbacks, encouragements, assistance).
- Enhancing our website, services and customer experience.
- Fraud prevention and security.
- Adhering to legal or regulatory requirements.
We are not going to sell your personal information to any third parties to sell it to them.
Legal Basis for Processing
We are dependent on one or more of the following legal bases:
- Consent: You are consenting that we handle data about you (e.g. marketing or optional services).
- Contractual necessity: To perform your booking contract.
- Legal compliance: In case it is necessitated by Saudi regulations.
- Legitimate purposes: To internal purposes such as bettering of services, security, or fraud detection.
Sharing Your Data & Who Sees It?
We can disclose your personal data to:
- Partnering service providers (payment gateways, route planning, CRM systems).
- When necessary by law, authorities or regulators.
- Only under strict contract, third parties are involved in order to protect the data.
- We do not transmit or resell your data to advertisers/marketers.
Data Storage, Retention & Security
Your data is securely saved on Saudi Arabia or trusted cloud server. To safeguard information, it is encrypted, it has access controls, frequent audits, and all the best practices. Our data retention period is limited by the necessity to serve the above purposes or by the requirements of the law. After this is no longer necessary, your data is safely wiped out or anonymized.
Cookies & Tracking
We employ the following tracking technologies, cookies, etc. to:
- Allow the actual action of our site (necessary cookies).
- Know the user interaction (analytics cookies).
- Individualize experience (preference cookies).
- In your browser settings, you can turn off cookies that are not necessary, but this might disable some of the functionality of our site.
Your Rights Under Saudi Law
By the Saudi Personal Data Protection Law, you are entitled to the following rights:
- Entitlement to get access to the personal information which we possess.
- Entitlement to rectify or modify false information.
- Right to erase information not required any longer.
- Right to revoke consent in case of consent based processing.
- In certain situations, the right to objection.
- Entitlement to make a complaint to the data authority concerned.
You will need to contact us in order to exercise these rights. Our responsiveness will fall within the limits of the law.
Third-Party Links and External Services
We can have links to other websites or services. Their privacy practices are not under our watch. We urge you to examine their policies.
Changes to This Privacy Policy
We can revise this policy on a regular basis. We will put the revised one here with a new date of the Last Updated. We would urge you to reread it occasionally.
Contact Us
You can contact us with any questions, exercise your rights or learn more about our privacy practices:
Call/WhatsApp: +966 567676872
Email: evgorental2@gmail.com